Media Services Policies

 

Please note that 3 business days notice is required to ensure proper staffing and equipment is on hand to accommodate requests. Any requests made less than 3 business days prior to event start time will be accommodated on a case-by-case basis, and service and/or equipment is not guaranteed.

 

Recording Policy

Revised on 03/25/2014

A. Class Recording Policy

• Media Services will record classes for Faculty for pedagogical reasons as well as make-up classes that fall outside the make-up class time block, classes for students with disabilities, or classes for students on major religious holidays.
• Media Services does not record classes for students that will be absent for a class for any reason outside the ones listed below.  If a student will miss a class they have the option to borrow equipment and have a fellow classmate record the class for them, this process is also listed below.

  • Faculty Requests for Taping: Faculty may request that their classes be audio or video taped for pedagogical reasons or special events. Faculty should not request classes to be taped due to student requests.
  • Student Disabilities: All recording requests because of a disability must be submitted by the Dean of Students Office. Classes may be recorded only in cases of a documented disability (for which class recording is an approved accommodation; please see disability accommodations for more information)
  • Major Religious Holidays: Classes taking place on major religious holidays are not automatically recorded. Faculty and/or students may request that a class be audio taped on a major religious holiday through the Registrar’s Office (495-4612). If a student has requested a taping, the Registrar’s Office will notify the professor about the request. The Law School’s Media Services Department will not tape for travel days surrounding religious holidays.
  • Recording by Students:

Procedure for students to ‘self record’ classes:

  • Download and complete a Recording Permission Form.  If the Professor does not give written consent, the class cannot be recorded.
  • Ask a classmate to record the class.
  • Sign out a hand held recorder from Media Services, located in Pound 205.  When signing out the recorder the student accepts responsibility for the equipment, its return and agrees that the resultant file will not be shared, edited, altered or redistributed in any way.
  • The classmate will be shown how to operate the equipment.
  • The classmate would use the recording device in class (if permission is granted by the Faculty member).
  • The file from the recorder will be downloaded by the classmate and transferred to the absent student.
  • The recorder and signed permission form will be returned to Media Services.
  • Any files on the recorders will be erased upon their return to Media Services.

 

B. Non-Class and Event Recordings

C. Publication of Recordings

  • Class recordings for students with disabilities are generally made available only to the student requesting the taping. Links to these private recordings will be removed after two weeks from the posting date. Class recordings due to religious holidays and clerkship interviews are made public to the entire class. Please note that faculty members reserve the right to remove any links from course websites at any time.
  • It generally takes three business days excluding Saturdays and Sundays for the Media Services Department to process and post links for media streaming from the Harvard Law School Media Server.
  • All class-related digital audio and video recordings will be posted in the associated department or course web sites.
  • Generally the postings will remain on the department or course website for the duration of the semester. The administrators of the sites retain the right to add or remove links from the websites at any time.
  • All postings will be removed from streaming access (HLS server) and backed up after three academic years from the academic year of creation. The Media Services Department must be notified at the time a request is submitted if there is any reason that digital audio and video streaming media will require linking for longer than three years.  Instances requiring media storage longer then the default lifespan will be evaluated on a case-by-case basis and may incur additional hosting costs to the requesting department or organization.
  • The Media Services Department is not responsible for hardship encountered with expired audio and video links, if adequate lifespan consideration was not made at the time of the recording request.
  • Although HLS makes every effort to ensure the security of recordings, any recording made by Media Services could potentially be downloaded, copied, manipulated and/or redistributed. 

 

Equipment Responsibility

  • At a scheduled event the user or group is responsible for the equipment between the beginning and ending times, even if our technicians deliver and take it away. If your event takes place outside the hours of operation, you are responsible for all equipment.
  • You will be billed for all damages or theft not covered by insurance.
  • If equipment is picked up at our office, an agreement is signed transferring responsibility to the borrower until equipment is returned.
  • Equipment is to be used on the HLS campus only.

Charges and Billing

A summary of all charges and expenses associated with the Audio/Visual needs of an event will be shown on the client’s confirmation.  Each service provider will provide a separate confirmation prior to the event.

Media Services Fees:

  • Academic events requiring A/V support that are directly tied to a course ID are discounted 100%.
  • Student Organizations will receive a 50% discount on all A/V services during service hours.  
  • All services related to non Academic events (events not directly tied to a course ID) provided for HLS Faculty, staff, Harvard University employees and external organizations are charged to the sponsoring group or faculty member, based upon current rates.
  • Media Services will charge all clients the full hourly rate for dedicated technicians for events held outside of normal service hours with a minimum of 4 hours on Sundays.
  • To see Media Services rates, click here.

Media Services Cancellation Policies


Cancellations of reservations will be accepted without penalty up to 3PM, 2 business days prior to the event.
Cancellations of reservations after 3PM, 2 business days before the event will incur fees from the various HLS service providers.

  • Media Services will charge all clients the full fee for all resources scheduled for ‘No Shows’, events that were not cancelled and the service providers were not informed in advance.
  • Media Services will charge all clients $26 for cancellations after 3PM, 2 business days prior to the event.
  • All required class activities are not charged for A/V equipment and services.  Class is defined as anything required in order to receive a grade. Typically, if your room was assigned by the registrar's office it is considered a class. If you need assistance determining whether your event is considered a class, please call 5-4840
  • Non-class events requests for A/V equipment are billed based on our pricing structure.
  • Student Organizations officially recognized by the Dean of Students Office are eligible for a 50% discount on equipment only. Labor fees are not subject to a discount.
  • For pricing and polices associated with audiovisual equipment, including web casting and video conferencing, please see A/V Equipment and Services Pricing.
  • For internal groups, the billing code provided at the time of request will be charged for all equipment and services used. After your event, you will receive an invoice and the charges will be submitted to the Financial Office for processing. If after you receive your invoice you wish to change your billing code, contact the Financial Office.
  • If you believe there is a discrepancy with charges contact Media Services at 5-4840.

Large Event Planning

  • If you have a conference or a large event coming up, please include Media Services and the Office of Events Scheduling and Support in the pre-planning so they can guide you to the rooms with facilities that best meet your event's needs.
  • If you have an event that requires a computer and Media Services is not providing the computer, please inform the ITS Helpdesk at least one week prior so they can help you register the computer on the HLS network.  Media Services does not have the ability to grant network or internet access.

 

Video Conferencing

What you Need to Know Before Scheduling a Video Conference:

  • If you would like to schedule a Video Conference at Harvard Law School you need to schedule a space and contact Media Services (617-495-4840) at least ONE WEEK in advance of the actual video conference.
  • BEFORE you schedule the room and video conference call there is some information you need to have. You will need to know the following:
    • Contact name and number for whoever will be handling the call at the far end; whether the call will be IP or ISDN (see below for description)
    • Who will be initiating the call (will we be calling them or will they be calling us)
    • How many people will be involved in the video conference on both ends of the call.
  • Media Services needs ONE WEEK notice before the video conference is to happen. This time allows us to get in touch with the technicians on the far end and perform a test call.
  • Often these calls are overseas and a week’s notice is necessary to coordinate with those in other time zones or to alleviate any technical difficulties that arise in the test call.
  • There are two types of Video Conferences; IP and ISDN. IP and ISDN determine how the signal will be sent. Harvard Law School requires bridging services from central Harvard University Information Technology Services for any ISDN based Video Conferences.  
  • Please note if your video conference involves calling a courthouse, these locations tend to ONLY allow ISDN calls. It is important to allow enough lead time with your request to set up appropriate bridging services, and perform test calls to ensure success on the day of your event.  Once the contact information is received and you know the type of video conference call you will require, you may proceed with scheduling the call with the Events office and Media Services.

Teleconferencing

 If you require teleconferencing equipment please include this in your media services request. Teleconferencing services are limited to one line. For help with multiple lines please contact ATT conferencing at 5-5575.  If you need to dial internationally, please obtain an international dialing code by contacting Rebecca Andreasson at x62177.  International calling rates will apply and require a 33-digit billing code when placing the request.

 

Web Casting

Web casting requires a high-level of coordination and involves many pieces of equipment. To provide proper and appropriate planning, please provide at least one week's notice.

 

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Last modified: September 02, 2014

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